1. Controller
The controller responsible for data processing on this website is:
Arino Schlüsseldienst, [Owner: first and last name], Seestraße 26, 13353 Berlin, Germany
Phone: 0178 9309396 · E-mail: info@schlusseldienst-arino.de
2. General information
We take the protection of your personal data very seriously. Personal data is any data by which you can be personally identified. This policy explains which data we collect, what we use it for and which rights you have.
3. Hosting
This website is hosted by Hostinger International Ltd. (Hostinger). When you access the website, server log files are processed automatically (IP address, date and time of access, page accessed, browser type, operating system, referrer URL). Processing is based on Art. 6 (1) (f) GDPR to ensure the secure and stable operation of the website. Log files are deleted automatically after a short period. A data processing agreement is in place with the hosting provider.
4. Contact by phone, e-mail, WhatsApp or contact form
When you contact us, we process the data you provide (name, phone number, e-mail address, request, message) to handle your inquiry and carry out the order. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual measures or contract performance) and Art. 6 (1) (f) GDPR (legitimate interest in responding to inquiries). If you contact us via WhatsApp, your message is transmitted through the servers of WhatsApp Ireland Ltd. / Meta Platforms; WhatsApp’s privacy policy applies to that transmission. Data is deleted once it is no longer required for its purpose and no statutory retention obligations apply.
5. Cookies and local storage
This website only uses technically necessary cookies and storage mechanisms required for operating the site. No consent is required for these (§ 25 (2) TDDDG). We do not use tracking or marketing cookies.
6. External content
Fonts and icons on this website are loaded locally from our own server wherever possible. [If Google Fonts, Google Maps or other external services are embedded, please add them here.]
7. Your rights
You have the right to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing (Art. 21 GDPR). You also have the right to lodge a complaint with a supervisory authority. The competent authority is the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59-61, 10555 Berlin.
8. Data security
This website uses SSL/TLS encryption. Data you transmit to us cannot be read by third parties.
9. Changes
We reserve the right to amend this privacy policy so that it always complies with current legal requirements. Last updated: November 2026.